TARC3 ADA Paratransit
PDF Applications & Forms
All TARC routes are wheelchair accessible.
The front of every TARC bus has priority
seating for seniors and citizens with disabilities.
All TARC routes feature buses with either
lift mechanisms or ramps to assist customers
in wheelchairs or with other mobility impairments.
Kneeling buses are available on most buses
to make boarding easy for mobility-impaired
passengers including elderly persons and
passengers using crutches or canes. Kneeling
buses are identified with a decal near the front
door.
If disabilities prevent you from using regular
routes, TARC also provides a door-to-door
service known as TARC3.
TARC3 ADA Paratransit
Paratransit Service provides public transportation
for people with disabilities who cannot
use regular fixed-route bus service.
The ADA states that TARC's regular bus
service should be the primary means of public
transportation for everyone, including people
with disabilities. Under the ADA, TARC3 will
serve as a safety net for only those persons
who do not have the functional capability to
ride TARC's regular buses.
TARC3 Paratransit service is a shared-ride
public transportation system, enabling routes
and schedules to be structured to transport
multiple passengers on the same vehicle to
multiple destinations.
Service Area
The TARC3 ADA service area is up to ¾ mile from fixed route bus lines, excluding the express routes.
TARC3 also provides non-ADA paratransit services to other service areas under various contracts and funding sources.
Door-to-Door Service
TARC3 Paratransit service is a door-to-door public transportation service for people who are
certified as ADA paratransit eligible.
Door-to-door service means that drivers will assist passengers from the outside door of the
point of origin and to the outside door of the destination.
Application Process
If you are interested in applying for the TARC3 ADA Paratransit service, complete and return
the PDF application above or call the Eligibility Office at (502) 213-3217 weekdays, between 8
a.m. and 4:30 p.m., to receive an application by mail.
Important Phone Numbers
TARC3 Eligibility Office: (502) 213-3217
Trip Reservations: (502) 560-0333
Trip Cancellations: (502) 560-0322
TTY: (502) 561-5240
Comments/Complaints: (502) 585-1234
For TARC customer service please call: (502) 585-1234 • TTY (502) 213-3240
