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New MyTARC Fare Cards Now Available

New MyTARC Fare Cards Now Available

Passengers can pick up their card, and exchange current paper tickets and passes for equal electronic value on their new MyTARC card

Louisville, Ky. (December 5, 2018) – In preparation for the launch of the “Tap and Go” MyTARC fare card system beginning the first full week of January 2019, TARC has begun distributing their new electronic fare cards.

Order MyTARC smart cards online now.

MyTARC electronic fareboxes will be on all TARC buses beginning January 7. This new system will allow customers to pay fare with a simple “tap” of their card, replacing the 20-year-old farebox that only accepted cash and paper tickets.

“MyTARC is a major piece of a larger effort to take our region into the next generation of transit service,” said Ferdinand L. Risco, TARC interim executive director, “These exciting technological advancements in service delivery encourage economic development, and connect our neighborhoods through safe, comfortable, and reliable service.”

Customers with current paper tickets and paper passes can trade those in for equal electronic value on their new MyTARC card at Union Station on weekdays beginning at 9 a.m. During a special 30 day introductory period, customers who load an initial fare of at least $5.00 will receive the card for free.

TARC would like to remind the public, that the cards will be available and paper passes and tickets can be exchanged starting today, however the official launch and the beginning date MyTARC cards will be capable of paying fare on board will not be until January 7, 2019. Please be sure to prepare, and keep the necessary amount of current paper tickets to get you through to the launch date.

With MyTARC, passengers can purchase their MyTARC card online, at the Nia Center and Union Station. Customers will also be able to reload value on board each bus.

Fares will not increase. Cash payment – exact fare only – will remain an option. Adult one-way fare using the MyTARC card will be $1.50 – just as it is today when buying tickets in advance – compared to $1.75 with cash. Passengers with a MyTARC card will receive a free transfer good for two hours from initial boarding. TARC will no longer offer paper transfers.

The MyTARC Mobile Bus will continue visiting locations throughout the community during the month of December. Customers will be able to purchase cards, learn how to use the farebox and speak to TARC staff about the new system. Future MyTARC Mobile Bus dates and locations—open to the public—will be announced soon.

For more information on the fare collection system, visit www.ridetarc.org/mytarc.

About TARC

Transit Authority of River City (TARC) is the public transportation system serving Greater Louisville and Clark and Floyd counties in southern Indiana, providing service to more than 15 million customers who ride almost 14 million miles annually. TARC runs 41 routes in five counties, owns and operates 89 paratransit vehicles and 230 buses. TARC averages approximately 47,000 riders daily. Two-thirds of all trips taken are for work or school.

TARC on Facebook: facebook.com/ridetarc
TARC on Twitter: twitter.com/ridetarc
TARC on Twitter (Service Alerts Only): twitter.com/TARCService
TARC on Instagram: instagram.com/ridetarc

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