TARC https://www.ridetarc.org The Transit Authority of River City Thu, 26 Aug 2021 20:24:14 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.18 https://www.ridetarc.org/wp-content/uploads/2018/12/tarc-150x150.png TARC https://www.ridetarc.org 32 32 #RiderAlert: Detour planned for Route 71 due to Sherman Minton Bridge Closure https://www.ridetarc.org/rideralert-detour-planned-for-route-71-due-to-sherman-minton-bridge-closure/ Tue, 24 Aug 2021 15:47:14 +0000 https://www.ridetarc.org/?p=15801 #RiderAlert: Detour planned for Route 71 due to Sherman Minton Bridge Closure Due to construction forcing the Sherman Minton Bridge to close, the following detour will be in effect. Please note the dates these detours are in effect based on direction of travel (westbound/eastbound). For […]

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#RiderAlert: Detour planned for Route 71 due to Sherman Minton Bridge Closure

Due to construction forcing the Sherman Minton Bridge to close, the following detour will be in effect. Please note the dates these detours are in effect based on direction of travel (westbound/eastbound).

For ease of travel, please see the below

Westbound (August: Fri. 27th-Mon. 30th)

Coach stops missed: All stops from State & Spring street to 22nd & Portland
Next nearest stop: State & Spring Street, 22nd & Portland

Eastbound (September:  Fri. 10th-Mon. 13th)

Coach stops missed: All stops from 22nd & Portland to State & Spring street
Next nearest stop: 22nd & Portland, State & Spring Street

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August Caption Contest Winners https://www.ridetarc.org/august-caption-contest-winners/ Tue, 17 Aug 2021 16:58:43 +0000 https://www.ridetarc.org/?p=15782 Create a Caption Contest Winner! Cassandra M.   All Create a Caption Submissions “When Monday morning hits you extra hard” Christina H. “Speed 3 Recently Filmed in Louisville” Craig G. “Wait! I thought you said remodel, not NEW model!!!” Ian S. “TARC’s history of staying […]

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Create a Caption Contest Winner!

Cassandra M.

 

All Create a Caption Submissions

“When Monday morning hits you extra hard”
Christina H.

“Speed 3 Recently Filmed in Louisville”
Craig G.

“Wait! I thought you said remodel, not NEW model!!!”
Ian S.

“TARC’s history of staying at the cutting edge of mass transit trends can be seen nowhere better than in our new line of buses. Above, the conversion of our new line of convertible buses is seen in its earliest stages.  It’s hoped that the new line of buses will allow for a more scenic commute for riders as well as providing a level of safety by technically being outside and safer when it comes to covid because of the improved air circulation.”
Jeremy R.

“TARC is smashing it!”
Leeann W.

“.. I think the hoover attachment is turned up too high…”
David H.

“Out with the old, in with the new!”
Monique B.

“Fall Plans (the bus)
Delta Variant (the crane)”
Carrie B.

“Radio, I am going to need a swap due to route issues.”
William H.

“Really, the divorce said half of everything. But this.”
Jennifer M.

“The wheels on the bus no longer go round and round…”
Angela U.

“OH Smash!!”
Melissa F.

“I said DEPLOY 2312, not DESTROY 2312.”
Christy H.

 

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#RiderAlert: Route 19 & 31 Westbound Detour https://www.ridetarc.org/rideralert-route-19-31-westbound-detour/ Fri, 13 Aug 2021 15:21:56 +0000 https://www.ridetarc.org/?p=15772 #RiderAlert: Route #19 & #31 Westbound Detour Due to Louisville Water Company construction, a minor detour will be in effect for Routes #19 & #31 along Frankfort Avenue beginning Wednesday, August 18th. For ease of travel, please see the below Westbound Coach stops missed: On […]

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#RiderAlert: Route #19 & #31 Westbound Detour

Due to Louisville Water Company construction, a minor detour will be in effect for Routes #19 & #31 along Frankfort Avenue beginning Wednesday, August 18th.

For ease of travel, please see the below

Westbound
Coach stops missed: On Frankfort from Bauer to Stilz.
Nearest Stops: Frankfort & Bauer, Frankfort & Crescent.

Eastbound
No missed stops

 

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TARC3 August Letter https://www.ridetarc.org/tarc3-august-letter/ Thu, 12 Aug 2021 14:56:27 +0000 https://www.ridetarc.org/?p=15760 August 12, 2021 To Our Valued TARC3 Customer, First, I would like to take a moment to say thank you once again for your patronage of TARC3 and your support of TARC. Whether you’re a new customer or have ridden with us for many years, […]

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August 12, 2021

To Our Valued TARC3 Customer,

First, I would like to take a moment to say thank you once again for your patronage of TARC3 and your support of TARC. Whether you’re a new customer or have ridden with us for many years, we really do appreciate you as a customer and we’re working hard to provide the safe and reliable service you deserve.

We continue making progress in our hiring efforts. As you are aware the issue is driver recruitment; this is a particularly difficult problem to solve at the moment due to a shortage of drivers — an issue currently shared throughout the transportation industry. However, we are being aggressive in our efforts and are confident we will soon get back to where we need to be.

TARC3 updates for July 2021:

  • 90% on-time performance in July vs. 85% in June
  • 5 new drivers on the road
  • 9 new drivers currently in training and expected to be on the road by Aug. 30
  • 5 drivers beginning training on Aug. 18
  • Continually recruiting and screening new driver candidates

Additionally, driver recruitment ads for MV Transportation, our TARC3 contractor, have aired more than 400 times and heard by more than 400,000 listeners on local radio stations. MV Transportation provides quarterly performance bonuses, paid training, and a $1,000 sign-on bonus to qualified candidates. If you know someone who may be interested in driving for MV Transportation, encourage them to contact
(502) 830-9400 or visit careers.mvtransit.com.

As a reminder, TARC follows the federal requirement that transit employees and passengers must wear masks. TARC3 vehicles are equipped with driver barriers and sanitized daily, and drivers are provided personal protective equipment. TARC strongly encourages employees, contractors, and passengers to be vaccinated. Go to vaccine.ky.gov or (800) 722-5725 to schedule an appointment.

I want you to know that the needs and concerns of our TARC3 customers remain a top priority for all of us. We are aggressively developing long-term solutions to the challenges we have faced in recent months, including actively seeking input from TARC3 customers. Thank you for being a valued patron of our services; we look forward to continually serving your mobility needs.

Sincerely,

Carrie Butler

Executive Director, TARC

 

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Back to School 2021 https://www.ridetarc.org/back-to-school-2021/ Fri, 06 Aug 2021 13:55:50 +0000 https://www.ridetarc.org/?p=15734 Welcome back, students! TARC is happy to once again help you get to class. Please see the below tips to help you arrive to school safely and on time. Traveling with your MyTARC Card Reduced-fare student MyTARC cards are ONLY AVAILABLE for purchase at TARC’s […]

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Welcome back, students!
TARC is happy to once again help you get to class.

Please see the below tips to help you arrive to school safely and on time.

Traveling with your MyTARC Card
Reduced-fare student MyTARC cards are ONLY AVAILABLE for purchase at TARC’s Headquarters / Union Station (1000 West Broadway, Louisville, KY 40203). Students must bring a valid photo ID and proof of enrollment to verify eligibility.

You can add fare to your MyTARC card in-person at Union Station, online at ridetarc.org (please allow up to 48 hours to become available when purchased online), or at select Kroger retail stores.

For more details on using your MyTARC card, please visit: https://www.ridetarc.org/fares/mytarc-questions-and-answers/

Planning your Trip
Transit app and Google Maps are great resources for helping you get to your destination safely and on time. Both apps are available for free in your app store, and utilize real-time bus information.

Practicing COVID Safety
Don’t forget, MASKS ARE REQUIRED TO RIDE on all TARC routes in both Kentucky and Indiana.

Using WiFi on Board
Need some extra time to turn that A into an A+ ? All TARC buses are equipped with free WiFi.

 

Following these tips will save you time and help you arrive safely to school and back home again.
TARC is proud to be a part of making this a successful school year!

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demo of mp3 for tarc3 letter https://www.ridetarc.org/demo-of-mp3-for-tarc3-letter/ Wed, 04 Aug 2021 14:18:16 +0000 https://www.ridetarc.org/?p=15728 Carrie Clip:              

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Carrie Clip:

 

 

 

 

 

 

 

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#RiderAlert: Minor Detour in Effect for Route 12 Until Further Notice https://www.ridetarc.org/minor-detour-in-effect-for-route-12-until-further-notice/ Fri, 16 Jul 2021 20:04:33 +0000 https://www.ridetarc.org/?p=15676 #RiderAlert: Minor Detour in Effect for Route 12 Until Further Notice Due to 26th Street being closed between Market Street and Griffiths Avenue; Route 12 will be on minor detour until further notice. For ease of travel, please see the below Northbound Coach stops missed: […]

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#RiderAlert: Minor Detour in Effect for Route 12 Until Further Notice

Due to 26th Street being closed between Market Street and Griffiths Avenue; Route 12 will be on minor detour until further notice.

For ease of travel, please see the below

Northbound
Coach stops missed: All stops from Slevin & 25th Street, to Slevin & 27th Street
Nearest stop: Slevin & 25th Street, and 385 29th Street

Southbound
Coach stops missed: All stops from Slevin & 25th Street, to Slevin & 27th Street
Nearest stop: Slevin & 25th Street, and 385 29th Street

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#RiderAlert: Route 71 Detour Along East 8th Street Due to Roadwork https://www.ridetarc.org/rideralert-route-71-detour-along-east-8th-street-due-to-roadwork/ Fri, 09 Jul 2021 18:51:19 +0000 https://www.ridetarc.org/?p=15651 #RiderAlert: Route 71 Detour Along East 8th Street Due to Roadwork Due to roadwork along East 8th Street, a detour is in place for Route 71. The detour will be in effect from July 12th – August 16th 2021. For ease of travel, please see […]

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#RiderAlert: Route 71 Detour Along East 8th Street Due to Roadwork

Due to roadwork along East 8th Street, a detour is in place for Route 71. The detour will be in effect from July 12th – August 16th 2021.

For ease of travel, please see the below

Westbound
No missed stops

Eastbound
Coach stops missed: All stops from Dutch Lane and East 10th Street to East Court Avenue and Penn Street
Nearest stop: 1201 East 12th Street and East Court Avenue @ Mechanic Street

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Letter to TARC3 Customers https://www.ridetarc.org/letter-to-tarc3-customers/ Thu, 08 Jul 2021 14:15:54 +0000 https://www.ridetarc.org/?p=15644 July 9, 2021 To Our Valued TARC Customer, Let me begin by saying thank you for your patronage of TARC3 and support of TARC. Whether you are a new customer or have ridden with us for many years, we appreciate you as a customer. I […]

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July 9, 2021

To Our Valued TARC Customer,
Let me begin by saying thank you for your patronage of TARC3 and support of TARC. Whether you are a new customer or have ridden with us for many years, we appreciate you as a customer. I would like to assure you that we are aware of the concerns with TARC3 service and are actively working to improve them. We take these issues very seriously, and are diligently working on the necessary steps to improve your experience as a customer of TARC, and to bring back confidence in the reliability of our TARC3 service.

You may be aware that we are experiencing a driver shortage. When we are short drivers, it affects service, and when it affects service, unfortunately, our customers are impacted. The city, state, and nation are all facing a labor shortage. This is no excuse, but it is the reality, and the way back to delivering the service we are committed to providing for all our customers is driver recruitment, training, and retention.

We have been working hard, and progress has been made in getting where we need to be. The good news is during the months of May and June, 12 new drivers were hired. Additionally, three drivers are currently in training, five begin training on July 14, and 26 additional applicants are currently in the review and interview process. MV has aggressive employee recruitment partnerships with several organizations, and a $1,000 sign on bonus is being offered. MV is also finalizing plans to bring on additional subcontractors. Additionally, we will soon be placing an order for 15 brand new paratransit vehicles to improve our aging fleet, and are planning to make an annual investment in our TARC3 fleet going forward.

Again, I want to let you know that we hear you, and these concerns are not taken lightly. We’re working hard to bring a level of safe and reliable service back to all our customers. These issues are important to all of us at TARC. We are fully dedicated to better serving you, and are working hard to provide the service you deserve.

Sincerely,
Carrie Butler
Executive Director

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FYI: End of Line for Routes 19 & 29 https://www.ridetarc.org/fyi-end-of-line-for-routes-19-29/ Wed, 07 Jul 2021 15:03:01 +0000 https://www.ridetarc.org/?p=15631 End of Line for Routes 19 & 29 Due to Oxmoor construction, Christian Way will be the end of line for Routes 19 & 29 beginning Sunday, July 11th. This adjustment will have no direct impact to customers, and no stops will be missed.   […]

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End of Line for Routes 19 & 29

Due to Oxmoor construction, Christian Way will be the end of line for Routes 19 & 29 beginning Sunday, July 11th. This adjustment will have no direct impact to customers, and no stops will be missed.

 

 

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