#RiderAlert: MyTARC Card Experiencing Temporary Issue when Loading Fare *Update: Customer Experience Resolved

February 5, 2021

*Update: Customer Experience has been Resolved

Attention TARC Customer:

Due to a technological issue, MyTARC fare loaded within the past 24 hours may not yet be available for use, these funds are not lost and will be available once the issue is resolved. This includes any auto-loads scheduled to occur during this time.

Fare loaded to your card prior to this time should be available and will be deducted per use as normal.

Single-ride fare will load to your card on the bus, but only for that individual ride.

For immediate assistance please call Customer Service 502.585.1234

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For more information, please contact TARC Customer Service at 502.585.1234