Equal Opportunity, Respect and Access

At TARC, we are committed to providing safe, reliable, and accessible transportation and to creating a workplace where everyone is treated fairly, respectfully, and with dignity.

Every person who rides TARC, works at TARC, does business with us, or interacts with our organization deserves to be treated with respect. We do not tolerate discrimination, intimidation, harassment, abuse, retaliation, or violence in our workplace or on TARC vehicles and property.

Our goal is to make TARC’s services accessible and available to everyone in the Louisville Metro community. We work to ensure that our programs, services, employment practices, and business activities are conducted fairly and in accordance with applicable federal, state, and local laws.

The Office of Civil Rights & Compliance supports TARC’s commitment to equal opportunity and compliance with civil-rights and accessibility requirements, including Title VI and the Americans with Disabilities Act (ADA). The office helps ensure that individuals have meaningful access to TARC programs and services and that concerns regarding discrimination or access are appropriately addressed.

At TARC, we believe that everyone should have the opportunity to travel, work, and conduct business in an environment that is safe, respectful, accessible, and free from unlawful discrimination and harassment.

If you believe you have seen or experienced something that conflicts with the stated beliefs above, we encourage you to reach out to the Office of Diversity and Inclusion to issue a complaint. All complaints will be thoroughly investigated and addressed.

If you require assistance completing the form or would like a full copy of TARC’s Title VI policy and complaint procedures, call (502) 585-1234 or (502) 213-3240 (TTY users) or email info@ridetarc.org.