OUTREACH GUIDELINES

TERMS & CONDITIONS

PLEASE READ ALL TERMS/CONDITIONS FOR YOUR CHOSEN PROGRAM BEFORE MAKING YOUR REQUEST.

TARC’s Outreach program provides an opportunity for groups within the TARC service area to request a variety of services including

CLICK DOWN ARROW FOR REQUEST FORM

TERMS AND CONDITIONS FOR EACH PROGRAM BELOW

CruiseLou

TARC’s CruiseLou program provides transportation to qualified non-profit organizations including neighborhood, faith-based and community groups that offer programs designed to enrich the lives of youth and families in the Greater Louisville region.

Transportation can be provided for groups of children from age 5 to 17 years of age with no other means of taking educational trips and are not involved with fee-paid camps.

Plan your trip carefully. If your wish to have multiple destinations, clearly list each one on the form

Qualifications for CruiseLou

  • Requests must be made at least two weeks in advance of the date needed for transportation
  • Group size: 10 minimum passenger with 40 maximum
  • Must be a 401(c)3, nonprofit organization
  • Requesting organization must be located within the TARC service area (Jefferson, Bullitt, and parts of Oldham counties in Kentucky and Floyd and Clark counties in Indiana)
  • Each organization must have a coordinator, two chaperones per coach, and one point of contact (larger groups may require more chaperones, this number will be determined by the TARC Service Delivery Coordinator during the request review)

Things to Know

  • Service may not arrive before 9:00 am
  • Service is not provided during the peak hours of 2:30 PM-6:00 PM on weekdays
  • The CruiseLou program does not offer service on holidays

Festivals and Community Events

TARC puts a priority on being a good community partner and would like to attend every event in the region. However, given the emphasis on keeping costs low and fares affordable, we must prioritize events that have the potential to reach current and future TARC riders. We are unable to attend every event but please be assured we will do our best to accommodate all requests.

This is a free service but must be scheduled two week in advance of the desired date.

At times, a bus will not be available for the event, but a TARC representative will be able to bring materials to share with the crowd. We will inform you no later than seven days before the event if TARC will be able to bring a bus. TARC does not traditionally pay for booth space or sponsorship in events although we do partner with events to ensure both the event and the organization receive the most benefit from participation.

Only events located within the TARC service area (Jefferson, Bullitt, and parts of Oldham counties in Kentucky and Floyd and Clark counties in Indiana) will be considered.

Senior Programs

DAY ON THE TOWN

This program is for qualified human service organizations that serve senior clients. To qualify, groups must register with the Federal Transit Administration (FTA) at least 60 days prior to trip request

In order to be considered, requests must be received by TARC at least two weeks in advance of the desired date. There are NO EXCEPTIONS to this rule.

Service is available year-round

Monday – Friday, 9:00 a.m. – 2:30 p.m. and 6:00 – 11:00 p.m.

Saturday and Sunday, 8:00 a.m. – 11:00 p.m.

Only organizations located within the TARC service area (Jefferson, Bullitt, and parts of Oldham counties in Kentucky and Floyd and Clark counties in Indiana) may request this service.

The cost for this service is $3.50 per person, roundtrip to and from one destination. Should there be less than ten individuals, the cost will be $35.00 for the group, regardless of the number of passengers. Trips involving multiple destinations are $5,25 per person or a minimum of $52.50 for parties less than ten.

All participants will be picked up and dropped off at the same location.

Each group must have a designated contact/leader/escort.

This service will not operate when the Jefferson County School System is closed for inclement weather.

TARC reserves the right to combine customer groups.

Job Hunter

Job Hunter is a special service offered to organizations holding job fairs. TARC will provide transportation from a specified location to the job fair and back as an “Express” trip.

This is a free service but must be requested two weeks prior to the fair date.

TARC reserves the right to limit/determine pick up points.

Only organizations located within the TARC service area (Jefferson, Bullitt, and parts of Oldham counties in Kentucky and Floyd and Clark counties in Indiana) may request this service

PLEASE NOTE:

  • Service may not arrive before 9:00 am
  • Service is not provided during the peak hours of 2:30 PM-6:00 PM on weekdays
  • The Job Hunter program does not offer service on holidays

Educational Experiences

Educational Fieldtrips – Focused on children between ages 6-22, with an emphasis on children in grades 7-12 and technical programs/universities, these field trips provide education on careers in public transit, the enivornmental impact of public transit and how to ride TARC buses. There are two options for this program

  1. TARC will bring a bus to the school, manned with a coach operator, and children may rotate on and off the bus. The maximum time amount allowed for this option is three hours.
  2. Students may visit the TARC campus, located at 1000 West Broadway, Louisville, Ky., and take tours of Union Station with a hands-on demonstration of the bus and its capabilities.

Requests must be made at least two weeks in advance of the date requested

Requesting schools must be located within the TARC service area (Jefferson Bullitt, and parts of Oldham counties in Kentucky and Floyd and Clark counties in Indiana)

Each school must have a coordinator and at least two chaperones per group.

Coaches may not arrive at school before 9:00 a.m.

Service is not provided during the peak hours of 2:30 PM-6:00 PM on weekdays


All TARC vehicles are accessible and meet the guidelines established by the Americans with Disabilities Act (ADA). Each coach has two wheelchair-secured areas. Please advise TARC if additional wheelchair accommodations are needed.

TARC does not guarantee the use of particular coach. If you would like to use a particular bus, please state that in the comments section of the request form.

A representative of TARC will confirm requests with the point of contact provided on the request form within seven business days.

If you do not receive a response from TARC within seven business days, contact us by clicking the button below.

*Please note that all requests are carefully reviewed but are not guaranteed until a confirmation is sent. TARC has the right to approve or deny any service without reason or cause.

Service Begins August 7, 2022